Online reputation management, or ORM, is a full-time job. Nielsen’s research shows that 83 percent of respondents say that they’ll take action on the opinions of their family and peers.
It’s an unbelievably competitive environment online, and the perception of your brand can help or hurt your bottom line. There are ratings website like Yelp and TripAdvisor, Facebook posts and ratings, angry tweets, and more to worry about on a regular basis and we make sure we go into the fray with a plan of action in place.
It’s our job to monitor, repair, improve, and protect your online image.